At LOPRINCE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Policy page outlines how we collect, use, store, and share your data when you visit our online shop.
1. Collection of Information
We may collect the following types of information from you when you interact with our website:
Personal Information
- Contact Information: This includes your name, email address, physical address, and phone number. We collect this information when you create an account, place an order, or contact our customer support.
- Payment Information: When you make a purchase, we may collect payment details such as credit card numbers, CVV codes, and billing addresses. This information is encrypted and processed securely through our payment gateway partners.
Non-Personal Information
- Browsing Information: We may collect information about your browsing activities, such as the pages you visit, the time spent on each page, and the links you click. This data is collected through cookies and other tracking technologies to improve your user experience and analyze website traffic.
- Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.
2. Use of Information
We use the information we collect for the following purposes:
- To Process Orders: We use your personal and payment information to process and fulfill your orders, including shipping and billing.
- To Improve Customer Experience: We analyze browsing and device information to enhance the functionality and user experience of our website.
- To Communicate with You: We may use your contact information to send you important updates, order confirmations, shipping notifications, and promotional offers. You can opt-out of promotional emails at any time by following the unsubscribe link in the emails.
- To Provide Customer Support: We use your information to respond to your inquiries and resolve any issues you may have with your account or orders.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering products. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect the rights, property, or safety of LOPRINCE, our users, or others.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and practices, including encryption and secure servers, to safeguard your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Children’s Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove the information from our records.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control the use of cookies through your browser settings. However, disabling cookies may limit the functionality of our website.
7. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You can manage your account settings or contact us directly to exercise these rights. We will respond to your request within a reasonable time frame.
8. Changes to This Policy
We may update this Privacy and Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our website after the effective date of the updated policy constitutes your acceptance of the changes.
9. Contact Us
If you have any questions or concerns about our Privacy and Policy, please contact us at contact@loprince.com or through our customer support page. We are here to assist you and address any privacy-related issues you may have.
By using our website, you agree to the terms of this Privacy and Policy. Thank you for choosing LOPRINCE.